Privacy Policy

Effective: January 1, 2026

1. Introduction

BYE.BOX LLC ("BYE.BOX", "we", "us") provides on-demand cardboard pickup and recycling services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Effective date: January 1, 2026.

2. Information We Collect

Name, email, phone number, pickup address, payment information (processed via Stripe — we never store card numbers), pickup history, box size and count data, and basic device and app data.

3. How We Use Your Information

To schedule and fulfill pickups, calculate and display impact stats, send confirmations and reminders, process payments, improve the service, and send service-related updates.

4. How We Share Your Information

Only with the Box'R assigned to your pickup (name and address for pickup purposes only), and with our payment processor (Stripe). We never sell your data to third parties and never share it with advertisers, ever.

5. Data Storage & Security

Data is stored securely in our cloud database, encrypted in transit and at rest. Access is restricted to authorized BYE.BOX personnel only.

6. Your Rights

You may request deletion of your data at any time, opt out of marketing emails, update your information via support, or request a full copy of your data.

7. Cookies

We use minimal cookies for session management and analytics only. We do not use advertising cookies.

8. Children's Privacy

BYE.BOX is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We will notify users of material changes via email at least 14 days before the changes take effect.

10. Contact Us

All privacy requests and questions can be sent to gone@bye-boxes.com.

© 2026 BYE.BOX LLC. All rights reserved.